Help — Preorder Box
Last updated 2026-10-30 · Questions: beobjoong@gmail.com
What it does
Preorder Box takes pre-orders for products you pick. Each gets a Pre-order button with your ship date and cancellation conditions; the cart and checkout show the ship date, and a badge marks the product in collections. If you move a date later, buyers get an email. Sold-out items take back-in-stock sign-ups.
Nothing in your theme is edited: the app works through an app embed you switch on in the theme editor.
Set up
- Install the app and open it from Apps. Then go to Online Store → Themes → Customize → App embeds, switch on Preorder Box and save.
- In the app, write your cancellation conditions first (they appear under the Pre-order button), then choose the ship date, then pick the products that take pre-orders.
- Check a product page in your store: the Pre-order button shows the ship date and your conditions, and the cart shows the date on the line.
- Orders with pre-orders are listed in the app. If a ship date moves later, change it in the app and buyers of that product get an email.
Common questions
Can shoppers pay a deposit instead of the full price?
On Pro. Shoppers pay the deposit at checkout and the balance is charged on the ship date. Pro also adds pre-order discounts, confirmation emails, pre-order only when sold out, open and close dates, market limits and B2B.
What happens when the product is back in stock?
Shoppers who signed up on the sold-out product page get a back-in-stock email.
How are orders counted for my plan?
Each paid order with a pre-order counts once. See the Plan page in the app for your current plan.
Does the app edit my theme?
No. The button, badge and cart line come from an app embed you switch on; switching it off or removing the app removes them.
Support
Email beobjoong@gmail.com with your store's .myshopify.com address and what you expected to see. See also the Privacy Policy and Terms of Service.